Versand

Shipping Policy

Shipping Information

At Aquishi, we are committed to delivering your order as quickly and safely as possible.

We proudly offer worldwide shipping with tracked delivery on all orders.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During periods of high demand, processing may take slightly longer.

Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

Germany

Estimated delivery time: 7–12 business days.

International Shipping

Estimated delivery time: 7–15 business days depending on the destination country.

Please note that shipping times may vary during holidays, peak seasons, or due to customs delays beyond our control.

Shipping Costs

We offer FREE shipping on all orders.

There are no hidden fees or additional shipping charges at checkout.

Order Tracking

All orders include a tracking number.

You can track your package anytime using the shipping confirmation email sent after dispatch.

Please allow 2–5 business days for tracking information to update after shipment.

Customs & Import Fees

Customers will not be charged additional customs fees or import taxes upon delivery.

Aquishi covers all standard shipping-related costs.

Incorrect Address Information

Please ensure your shipping address is correct before completing your order.

Aquishi is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error, contact us immediately at our support email before the order is shipped.

Lost, Delayed, or Stolen Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Aquishi is not responsible for delays caused by:

  • Customs clearance
  • Weather conditions
  • Carrier disruptions
  • Incorrect shipping information

Damaged Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos/videos of the issue

We will review the case and provide a replacement or suitable solution.

Contact Us

For any shipping-related questions, please contact our support team.

Aquishi